FAQ

1. WHEN WILL MY ORDER BE DELIVERED?

Our delivery times in Europe are from 48 to 72 hours (excluding islands, mountainous areas, disadvantaged areas, small towns). For orders received by 12 AM we deliver within 72 hours (excluding islands, mountainous areas, disadvantaged areas, small towns).

You can check the progress of your order directly on your Account.

2. CAN I HAVE GIFTS IN MY ORDER?

In each order you will find a lot of stickers, a Color Charts (with poster on the other side) and, if available, the latest issue of Salad Days Magazine.

3. I HAVE ALREADY PURCHASED ON THE SITE, BUT I HAVE CHANGED ADDRESS, WHAT TO DO?

Delivery address or billing address can be changed at any time directly on your account.

4. HOW TO MAKE AN URGENT ORDER?

If your order is urgent, please specify it in the Notes when placing your order and we will do our best to send it to you in time.

5. WHAT HAPPENS IF A PRODUCT IS SOLD OUT?

On Clashpaint.com we only sell goods in stock. Out of stock products are not available for purchase, they can be reserved. Visit our website regularly to see if the product you were looking for is back in stock. We do not provide information on restocking times for out of stock products.

6. CAN I HAVE THE INVOICE?

Nope, we ship in Europe only to private customers and we issue a receipt.

7. CAN I PAY BY BANK TRANSFER?

Payment by bank transfer does not involve the debit of any expense.

In the payment phase, choose the bank transfer from the available options. Make the transfer as soon as possible, your order will be shipped only when we receive the payment.

Bank transfer heading:

Colorpack SRL

Banca Popolare di Sondrio, Ag. Monza

ABI 05696 CAB 20400 C/C 000005062X57 CIN M

IBAN: IT60M0569620400000005062X57

Send a copy of the payment receipt to info@clashpaint.com to speed up shipping times.

8. CAN I PAY WITH PAYPAL OR CREDIT CARD?

Of course, on Clashpaint.com you can also pay with PayPal and with the most common credit cards (always through the PayPal circuit). To ensure the safety of your transactions we are PayPal Verified.

9. CAN I PAY CASH ON DELIVERY?

Yes, you can pay directly to the courier upon delivery. We only accept cash, no checks. You will be charged in the invoice the amount of € 5.00 (VAT incl.) For the contribution of collection costs. Prepare the cash, the courier has no change.

10. I ORGANIZE AN EVENT, CAN I GET A SPONSORSHIP?

Clash supports many projects and events around the world.

For any request for partnership or sponsorship in collaboration with Clash, please write to info@clashpaint.com we will reply as soon as possible with a precise quote for your event.

11. IS IT POSSIBLE TO RECYCLE SPRAY CANS?

Once used, the cylinder can be recycled 100% and indefinitely. But to facilitate separate collection, some small rules must be followed.

First of all, before throwing the exhausted product into the special bin for separate collection, it is important to make sure that the cylinder has been carefully emptied of its contents.

Furthermore, since the waste disposal rules vary from municipality to municipality, it is important to always refer to the municipal disposal company of your city and inquire whether to throw the sprays in the metal bins or to dispose of them instead at the appropriate ecological islands.