For all orders, the goods are shipped within 1 business day from the proof of payment.
We ship our products throughout Europe thanks to the partnership with GLS express courier.
We serve by ww.clashpaint.com these countries in Europe: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia and Spain.
All shipments are tracked and, once your order has been shipped, you will receive a SMS and an email to follow the delivery tracking step by step.
The courier will deliver the ordered products to the delivery address you indicated in the registration within 48/72 hours, except in cases of force majeure.
The shipping costs will be calculated automatically when finalizing the order, they depend on the weight of your order and your ZIP code.
Free shippings starts from a purchase of € 300.
Cash on delivery is subject to a cost contribution of € 5 (VAT included).
RETURN AND EXCHANGE OF GOODS
For any problem regarding product defects or incorrect orders it is necessary to write to firstname.lastname@example.org indicating the order number and the problem, within 4 weeks.
Returns will not be accepted without authorization from Clashpaint.com. The goods will be replaced where possible, otherwise refunded, always and only after having received the defective goods in return.
The return shipping costs (and any storage costs) are always charged to the customer, except for errors by Clashpaint.com, and to be agreed in advance via e-mail.
The customer can exercise the right of withdrawal pursuant to Legislative Decree 206/05 within 30 days.